How you can marry worldviews with a garter belt & the can-can
Posted by Lee-Anne Ragan | Filed under Conflict resolution, Creativity & innovation
I’m on the verge of serving you better through launching a new website. It’s taken bursts of creativity which made me think of what you could learn from a wildly creative story involving a new take on an old tradition, the can-can & big surprises all around. But first, think of a situation where you […]
Tags: Conflict resolution, creativity, garter, problem solving
Before you call the cops …
Posted by Lee-Anne Ragan | Filed under Communication, Conflict resolution, Diversity & culture
I know what I know & I don’t know what I don’t know. For example, I know what it’s like to be a white woman. I don’t know what it’s like to be a black man. But this amazingly poignant, utterly captivating video will give you some powerful insights (if being a […]
Tags: communication, Conflict resolution, racism, tyler merritt
An unpaid bill, life lesson #38 + continuum thinking
Posted by Lee-Anne Ragan | Filed under Communication, Conflict resolution
This November it’ll be 20 years I’ve been self-employed (insert a loud & raucous woot woot here; & more on that later). In all that time I’ve never not been paid for a service I’ve delivered. That recently changed. I have a client who hasn’t paid me for a training I delivered […]
Tags: communication, Conflict resolution, continuum thinking, holly weeks
Your employee engagement via a 4 act play
Posted by Lee-Anne Ragan | Filed under Communication, Conflict resolution
You’re sitting in a really comfortable, deep red, crushed velvet theatre seat. You look up when you hear the swish of matching red velvet curtains open to display an imaginary scene set at a workplace. Relax. Settle back & watch the four act play about employee engagement that’s about to unfold before your […]
Tags: communication, Conflict resolution, employee engagement, working better together
How Actors, Zookeepers & More Are On Standby 24/7 To Help You
Posted by Lee-Anne Ragan | Filed under Conflict resolution, Creativity & innovation
As a little girl I learned a key lesson about magical kingdoms being hidden in plain sight from my beloved Nana (that’s a picture of her as young woman). Later I learned to look at resources that were right in front of my nose that could help me get out of sticky situations. […]
Tags: Conflict resolution, creativity, decision making, magical kingdoms, perspective
2 alternative conflict resolution techniques I picked up at the UN
Posted by Lee-Anne Ragan | Filed under Conflict resolution
√ Your blood pressure is boiling √ You’re quietly simmering with your jaw aching from clenched teeth √ Your heart is beating faster than a hummingbird’s wings √ You’re as cool as ice while you plot your revenge &/or √ Your every muscle is screaming run, as you plan your escape These are […]
Tags: conflict, Conflict resolution, eLearning Africa, equal measures 2030, failure to communicate, holly weeks, united nations
Rabble-rouser or runner? How you feel about conflict affects how you resolve it.
Posted by Lee-Anne Ragan | Filed under Conflict resolution
When you hear the word conflict how do you feel? I often ask this question in workshops I lead simply because how we feel about conflict completely affects how we do (or don’t) resolve it (regardless of what the conflict is about). It’s fascinating to see the extremely wide variety of responses to […]
Tags: Conflict resolution, rabble-rouser, runner
What do you do when you realize your kid’s spring break starts today & not in a week as you’ve planned?
Posted by Lee-Anne Ragan | Filed under Communication, Diversity & culture
Flashback to last week. After a who’s on first type of conversation with a teacher, the air was sucked out of my gut faster than a cheetah chasing it’s prey & all the hairs on my arm stood at attention while I had a slight taste of bile in my mouth. I had just […]
Tags: communication, Conflict resolution, insight, life lenses, perspective
Conflict resolution scripts designed to reduce overwhelm & amp up your ease
Posted by Lee-Anne Ragan | Filed under Conflict resolution
To throw, catch & keep in the air, several things simultaneously. Recognize what word that’s a definition for? Do you recognize yourself in it? I hope so because you’re probably a master at doing it. That’s the definition of juggling. Overwhelm with a capital O Juggling all you need to do for your work, your […]
Tags: Conflict resolution, ease, efficiency, hbr, tools
Understanding differences – 5 simple words that can lead to conflict resolution
Posted by Lee-Anne Ragan | Filed under Conflict resolution
I leap out of my seat involuntarily while clamping my teeth together only slightly less hard than I’m pressing my lips together because I’m afraid what I’ll say if I open my mouth. My throat feels like it’s narrower than a pin though, so I’m not sure I could speak. My breathing is shallow & fast. […]
Tags: Conflict resolution, ease, harvard business review, suffering, tips, tools