What can you do with the element of surprise?
Posted by Lee-Anne Ragan | Filed under Training & development
Great pic from Larry Norman, which captures the importance of surprise. Seth Godin says attention is what’s most scarce. The element of surprise can capture attention. It’s a particularly god-sent element for training & development folk. Surprise a participant & you’ve got their attention (assuming it’s a pleasant, ah-ha surprise, not a ack, painful surprise). […]
Tags: larry norman, seth godin, surprise