Penguins playing rock paper scissors = lessons about breaking out
Posted by Lee-Anne Ragan | Filed under Conflict resolution
There’s a saying in conflict resolution circles that when the going gets rough, we tend to do more of whatever it is that’s not working. Kinda like the cute penguins in the video clip below. There’s also a saying that goes doing the same thing over and over expecting different results is the definition of […]
Tags: conflict
The Rock.Paper.Scissors newsletter is out: funny resources related to interview with Emmanuel Jal, international hip hop star
Posted by Lee-Anne Ragan | Filed under Change management & wellness, Conflict resolution
This month’s Rock.Paper.Scissors e-newsletter focuses on what Emmanuel Jal, international hip-hop star & former child soldier had to say when I sat down with him. Read the entire issue here. Not on the monthly e-newsletter mailing list? Sign up for free here. Emmanuel Jal. If he’s not on your radar, he should be. The following […]
Tags: change, conflict, emmanuel jal, humour
Training & development learning well December blog post round up
Posted by Lee-Anne Ragan | Filed under Change management & wellness, Communication, Conflict resolution, Social Responsibility, Training & development
December is about to bid farewell & with that, usher in a new year. If you didn’t catch all the posts this month simply usher yourself down to the well & click as you wish. Learn well in the training & development learning well. Dive deep into the learning well or take a small sip. […]
Tags: africa, communication, evaluation, holidays, hope, inspiration, ladysmith black mambazo, perspective, rock.paper.scissors newsletter, social change, twitter
Training & development learning well November blog post round up
Posted by Lee-Anne Ragan | Filed under Conflict resolution, Training & development
November has wrapped her winds around the last of the leaves, making way for December and all its celebrations. If you didn’t catch all the posts this month simply blow through the list below and click as you wish. Learn well in the training & development learning well. Dive deep into the learning well or […]
Tags: brain based learning, change management, confict resolution, icebreaker, life lenses, perspective, social media, team building, technical requirements, workplace learning
Push or pull – stubborn, damn doors are an insight into our conflict resolution psyche
Posted by Lee-Anne Ragan | Filed under Change management & wellness, Conflict resolution
Our own perspectives – how we see the world – seem natural, normal and RIGHT, especially when we are under stress. When in conflict we tend to do MORE of what ISN’T working. How many times, in conflict resolution, have you said the same thing over and over and over and yet the person still […]
Tags: brene brown, Conflict resolution
What is conflict? (or how big are your balls)
Posted by Lee-Anne Ragan | Filed under Conflict resolution
What is conflict? Conflict is universal. It’s something we all face in our personal and our professional lives. It’s something we all face in training and development. Show me a trainer who hasn’t faced a conflict and I’ll show you a moon made out of mocha. All conflicts have three balls. The balls are different […]
Tags: conflict, dyana valentine, wiifm
Assumptions – those sneaky, sly fellows that wreak havoc
Posted by Lee-Anne Ragan | Filed under Communication, Conflict resolution
I’m a huge fan of assumptions, or rather busting those sneaky, sly fellows before they have a chance to loom large. Making assumptions is the cause of a good deal of conflict, of misperceptions, of stereotyping and of generally mis-seeing our colleagues, companies and collective communities. As big a role as assumption making plays in […]
Tags: assumptions, confict resolution, crave, melody biringer, perspective
Confessions of an introverted trainer
Posted by Lee-Anne Ragan | Filed under Communication, Conflict resolution, Training & development
I adore being a learning and development specialist. Being with people. Lots of people. Different and diverse people. And with them, creating a process that unfurls the heads of confusing question marks into tall and proud exclamation marks. I get it! I never thought of it like that. That’s why my (insert your choice of: […]
Tags: alone, andrea dorfman, how to be alone, introvert, learning & development, tanya davis, trainer
Theatre of the mind – Ted Williams & dancing with dichotomy
Posted by Lee-Anne Ragan | Filed under Change management & wellness, Conflict resolution
Theatre of the mind. That’s what Ted Williams, the homeless man who has become a Youtube sensation, calls radio. That’s some perspective. Especially considering his background. As someone who has fought the demons of drugs and alcohol and who has made his home on the streets, his velvety voice is at odds with his appearance. […]
Tags: dancing with dichotomy, new year, perspective, ted williams, theatre of the mind
3 ways to deal with participant hackers (like a slacker but worse) or ‘What I learned from having our website hacked’
Posted by Lee-Anne Ragan | Filed under Conflict resolution, Training & development
You know your day is not going to go well when it starts off with a phone call from a client saying:“Uh, er, is your website supposed to have a picture of people with guns on it?” Turns out our website was hacked, which, apologies to regular readers, is why there was no blog post […]
Tags: group development, group roles, hacked, hacking, learning & development, training particpants