Police, secret service agents & FBI are everywhere.
Posted by Lee-Anne Ragan | Filed under Communication, Conflict resolution, Social Responsibility
Police, secret service agents & FBI are everywhere. And those are only the ones I can see. I wonder how many snipers are stationed out of sight. Roads are blocked with huge cement bomb blast protectors. Traffic is cordoned off & diverted, while the streets are a colourful riot of every skin shade you can […]
Tags: action, paul hawken, reflection, social change, united nations
Rabble-rouser or runner? How you feel about conflict affects how you resolve it.
Posted by Lee-Anne Ragan | Filed under Conflict resolution
When you hear the word conflict how do you feel? I often ask this question in workshops I lead simply because how we feel about conflict completely affects how we do (or don’t) resolve it (regardless of what the conflict is about). It’s fascinating to see the extremely wide variety of responses to […]
Tags: Conflict resolution, rabble-rouser, runner
Conflict resolution scripts designed to reduce overwhelm & amp up your ease
Posted by Lee-Anne Ragan | Filed under Conflict resolution
To throw, catch & keep in the air, several things simultaneously. Recognize what word that’s a definition for? Do you recognize yourself in it? I hope so because you’re probably a master at doing it. That’s the definition of juggling. Overwhelm with a capital O Juggling all you need to do for your work, your […]
Tags: Conflict resolution, ease, efficiency, hbr, tools
Understanding differences – 5 simple words that can lead to conflict resolution
Posted by Lee-Anne Ragan | Filed under Conflict resolution
I leap out of my seat involuntarily while clamping my teeth together only slightly less hard than I’m pressing my lips together because I’m afraid what I’ll say if I open my mouth. My throat feels like it’s narrower than a pin though, so I’m not sure I could speak. My breathing is shallow & fast. […]
Tags: Conflict resolution, ease, harvard business review, suffering, tips, tools
You & your supervisor … meh, yeah or wah?
Posted by Lee-Anne Ragan | Filed under Conflict resolution
I’ve used the blob tree (pictured above) for years. It’s a great tool to get feedback & initiate dialogue in a creative way. It’s critters (or blobs) represent all types of feelings & are jumping off points for stories. Last week I responded to reader Miriam’s comment (below) with a 2 part statement to help […]
Tags: blob tree, Management, supervisor
A 2 part statement to help you resolve conflict (yep, it can be that easy)
Posted by Lee-Anne Ragan | Filed under Conflict resolution
Conflict can be wrenching (pun intended). When we’re in conflict we tend to do more of whatever’s not working. We can get into an endless cycle of repetition saying the same thing over & over, the ‘he said – she said’ saga. Can you relate? We’re not exactly wired for conflict resolution To make matters worse […]
Tags: Conflict resolution, dialogue, openers, question, supervisor
Two simple ways to get out of marshmallow sticky conflict
Posted by Lee-Anne Ragan | Filed under Communication, Conflict resolution
How do you illuminate the boxes that are limiting your thinking & unstick stuck thinking? First of all, identify the boxes. If you think you’re a Carrot Life Lens™ … (See A from last week’s post if you need some background info) Pat yourself on the back for your amazing systems & ability to […]
Tags: carrot lens, mountain lens, perspective, point of view
How to identify when frustration is limiting your flexibility
Posted by Lee-Anne Ragan | Filed under Communication, Conflict resolution
Quick – what the stickiest substance you can think of? Marshmallows that have been roasted over a campfire & are now all over your fingers? Chewing gum that’s annoyingly smeared on your favourite top? Whatever substance you’re thinking of, multiple that by 100 & you’ll have an idea of how stubborn we humans tend […]
Tags: biased thinking, flexibility, stress
From mud to migraines – how marrying my opposite gave birth to Life Lenses™
Posted by Lee-Anne Ragan | Filed under Communication, Conflict resolution
‘Do you get headaches doing that?,’ my boyfriend asked me, genuinely puzzled, while peering over my shoulder. ‘Say what?!,’ I thought, confused as mud, as I continued making my lists, relaxing into the task of sorting through the flotsam & jetsam of our lives & putting it all down in neatly organized lists. (Yes lists, […]
Tags: diversity, ease, life lenses, perspective, productivity
Taking the cup game up a notch
Posted by Lee-Anne Ragan | Filed under Communication, Conflict resolution
Zowee- this cup video (below) is great! I learned the cup game years ago when I worked with youth through the YMCA. It was a fav at conference meal times. Now I frequently use it during trainings, to help clients with: training trainers (Google ‘cup game’ to see good, bad & ugly examples of teaching […]
Tags: cup game, training trainers, UNEP